Provide 2nd-line support for Icertis software solutions, ensuring timely resolution of issues and maintaining high customer satisfaction. […]
Monitor the impact of system upgrades on its behavior and test it to ensure smooth version transitions/actualizations. […]
Participate in continuous improvement initiatives to enhance support processes and system performance. […]
Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshop and conversations with native speaker, […]
Possibility to create your individual benefits...