As an IT Delivery Manager, you will be responsible for ensuring high-quality IT service management and business stakeholder coordination within the German sites of a global You will act as a bridge between business stakeholders, IT service providers, This role requires strong technical expertise in IT Service Management, excellent communication skills, and the ability to IT Service Management (ITSM) & Operations (Primary Focus)Own IT Service Management (ITSM) processes based on ServiceNow (SNOW)Ensure stability and continuity of IT services (KTLO – Keep The Lights On)Drive and execute incident...