The purpose of this role is to drive the successful delivery of Salesforce projects focused on the Service to Retention (S2R) process, ensuring that business objectives are met through efficient process optimization, system implementation, and stakeholder collaboration. You will be a key link between business teams and technical experts, managing project lifecycles and leveraging SFDC solutions to enhance operational efficiency, improve customer satisfaction, and support the organization’s strategic growth initiatives.
Project Planning and Execution : you cooperate with stakeholders to define project...